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Apache ActiveMQ Support

With a collective experience of over 50 years of combined contribution to Apache ActiveMQ & Open Source, Tomitribe can confidently take care of the day-to-day support needs, in addition, to helping tackle unforeseen & unpredictable support issues.
  • 24/7 support directly from Apache Committers
  • 1 hours response-time
  • Unlimited support incidents
  • Fast bug fixes & security patch turnaround
  • Production & Development support
  • CVE Patching
  • And much more
Schedule a call or get a quote

ActiveMQ common issue: KahaDB logs increasing when messages are purged

The Flexibility and Power of MDBs, Illustrated

5 Min or Less: Message-Driven Beans with ActiveMQ & TomEE

5 Min or Less: ActiveMQ with JMS Queues & Topics

Subscription Level
Bronze
Silver
Gold
Core Count
64 cores
120 cores
248 cores
Apache Tomcat
✓
✓
✓
Apache TomEE
✓
✓
✓
Apache ActiveMQ
✓
✓
✓
Tribestream API Gateway
✓
✓
✓
SLA
24x7
24x7
24x7
Response Time
1hr
1hr
1hr
Incidents
unlimited
unlimited
unlimited
CVE Patching
unlimited
unlimited
unlimited
Developer Questions
1 parallel
2 parallel
4 parallel
Admin Contacts
2
3
4
Phone, Email, Portal
✓
✓
✓
Professional Services
3 days
5 days
10 days
Training
2 days
3 days
5 days
Feature Development
10 days
17 days
25 days

Subscriptions Include

the newly-released Tribestream API Gateway

Frequently Asked Questions

How our customers use Active MQ?

We’ve seen a range of architectural uses from simple active/failover, to more complex setups with networks of brokers, virtual destinations with selector caching, and custom plugins. We also have customers running ActiveMQ embedded in their own products, and run a wide range of producers/consumers including standard JMS in Java EE / Jakarta EE, Spring, STOMP, and XML/HTTP.

What is the most common Active MQ issues & how we help them?

The most common problems we see are with the persistence store, which is often misunderstood, issues with producers and consumers, and duplicate message delivery. We also assist with performance tuning, configuration, security and we can also develop (or advise you on developing) custom functionality for ActiveMQ. In addition to the regular tools that come with ActiveMQ, we also have our own command-line tools to assist with troubleshooting, which are continually evolving.

How are cores counted?

Deployment Type

Tomitribe support subscription accounts for both physical and virtual deployment type with the flexibility of selecting the support plan with the least core count as defined.

  • Virtual Deployments
  • Physical Deployments
  • Partitioned Physical Deployments

For a more detailed description and examples please visit the subscription guide page

Do you offer CVE Patches & Notification?

In 2 years Tomitribe support has patched over 80 CVEs on Apache Tomcat, TomEE & ActiveMQ. Our teams work together to make surviving the frequency of CVEs possible. For more info visit our CVE Support Page.

Scan

365 days a year we automatically scan your exact versions of Tomcat, TomEE, or ActiveMQ.

Discover & Notify

Vulnerabilities receive immediate attention from our support team & support tickets are created on your behalf in our portal.

Assess & React

We work collaboratively to help determine if your application is affected & backed by our support team, you react appropriately & own risk confidently

Patch & Rollout

The Tomitribe Support team immediately begins work on a patch for your version, new binaries are posted to your open ticket, & can be rolled out immediately.

Partnership Rewards

The Tomitribe Community Partnership Program is a rewards program designed to reduce the total cost of ownership of open source for our best customers.  Modeled after a frequent flyer program, Enterprise Subscribers are rewarded with complimentary services that include time with the Tribe.

  • Included Professional Services, Training, Feature Development days are free rewards and not redeemable for cash
  • Free rewards cannot be exchanged or traded and are non-transferable to other services or offerings
  • Unused free rewards expire at the end of the service term

For more info visit Tomitribe Community Partnership Program

Scanned for Vulnerabilities lately?

CVEs are not black & white. Knowledge of both the application & server is required to determine risk & appropriate reaction. Tomitribe works with your teams to make surviving the frequency of CVEs possible.
Learn More
Play Video

Check out this video where Tomitribe’s David Blevins & Jonathan Gallimore join Sonatype to discuss & explain the Top 5 Apache Tomcat security vulnerabilities.

Get a Quote or Schedule a call with our Support & Sales Team.

To get a quote for support: 

What to expect during the call (est. 30-40 minutes):

  • A brief conversation about your organization’s needs.
  • A slide deck of our yearly support subscription offers with Q&A.
  • Tailored quote based on your needs & requirements.
  • No commitment whatsoever.

We are looking forward to discussing your organization’s needs for support.


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