Apache ActiveMQ Support
With a collective experience of over 46 years of combined contribution to Apache ActiveMQ, Tomcat, TomEE, & Open Source, Tomitribe can confidently take care of the day-to-day support needs in addition to help tackle unforeseen & unpredictable support issues.
- 24/7 support directly from Apache Committers
- 1 hours response-time
- Unlimited support incidents
- 5 Languages supported
- Fast bug fixes & security patch turnaround
- Production & Development support
Subscription Level
Bronze
Silver
Gold
Core Count
64 cores
120 cores
248 cores
Apache Tomcat
✓
✓
✓
Apache TomEE
✓
✓
✓
Apache ActiveMQ
✓
✓
✓
Tribestream API Gateway
✓
✓
✓
SLA
24x7
24x7
24x7
Response Time
1hr
1hr
1hr
Incidents
unlimited
unlimited
unlimited
CVE Patching
unlimited
unlimited
unlimited
Developer Questions
1 parallel
2 parallel
4 parallel
Admin Contacts
2
3
4
Phone, Email, Portal
✓
✓
✓
Professional Services
3 days
5 days
10 days
Training
2 days
3 days
5 days
Feature Development
10 days
17 days
25 days
Subscriptions Include
the newly-released Tribestream API Gateway
How our customers use Active MQ?
We’ve seen a range of architectural uses from simple active/failover, to more complex setups with networks of brokers, virtual destinations with selector caching, and custom plugins. We also have customers running ActiveMQ embedded in their own products, and run a wide range of producers/consumers including standard JMS in Java EE / Jakarta EE, Spring, STOMP, and XML/HTTP.
What is the most common Active MQ issues & how we help them?
The most common problems we see are with the persistence store, which is often misunderstood, issues with producers and consumers, and duplicate message delivery. We also assist with performance tuning, configuration, security and we can also develop (or advise you on developing) custom functionality for ActiveMQ. In addition to the regular tools that come with ActiveMQ, we also have our own command-line tools to assist with troubleshooting, which are continually evolving.
How are cores counted?
Deployment Type
Tomitribe support subscription accounts for both physical and virtual deployment type with the flexibility of selecting the support plan with the least core count as defined.
- Virtual Deployments
- Physical Deployments
- Partitioned Physical Deployments
For a more detailed description and examples please visit the subscription guide page
Do you offer CVE Patches & Notification?
In 2 years Tomitribe support has patched over 80 CVEs on Apache Tomcat, TomEE & ActiveMQ. Our teams work together to make surviving the frequency of CVEs possible. For more info visit our CVE Support Page.
Partnership Rewards
The Tomitribe Community Partnership Program is a rewards program designed to reduce the total cost of ownership of open source for our best customers. Modeled after a frequent flyer program, Enterprise Subscribers are rewarded with complimentary services that include time with the Tribe.
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Included Professional Services, Training, Feature Development days are free rewards and not redeemable for cash
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Free rewards cannot be exchanged or traded and are non-transferable to other services or offerings
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Unused free rewards expire at the end of the service term
For more info visit Tomitribe Community Partnership Program
Scanned for Vulnerabilities lately?
CVEs are not black & white. Knowledge of both the application & server is required to determine risk & appropriate reaction. Tomitribe works with your teams to make surviving the frequency of CVEs possible.
Check out this video where Tomitribe’s David Blevins & Jonathan Gallimore join Sonatype to discuss & explain the Top 5 Apache Tomcat security vulnerabilities.
Have questions about Profesional Support?
We are ready to answer them.
Contact us if you have any questions about Apache ActiveMQ, Apache Tomcat, and TomEE, or want more information regarding Tomitribe’s consulting, training, support services, or partnership opportunities.
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