Apache Tomcat Support
With a collective experience of over 46 years of combined contribution to Apache Tomcat, TomEE, & Open Source, Tomitribe can confidently take care of the day-to-day support needs in addition to help tackle unforeseen & unpredictable support issues.
- 24/7 support directly from Apache Committers
- 1 hours response-time
- Unlimited support incidents
- 5 Languages supported
- Fast bug fixes & security patch turnaround
- Production & Development support
Subscription Level
Bronze
Silver
Gold
Core Count
64 cores
120 cores
248 cores
Apache Tomcat
✓
✓
✓
Apache TomEE
✓
✓
✓
Apache ActiveMQ
✓
✓
✓
Tribestream API Gateway
✓
✓
✓
SLA
24x7
24x7
24x7
Response Time
1hr
1hr
1hr
Incidents
unlimited
unlimited
unlimited
CVE Patching
unlimited
unlimited
unlimited
Developer Questions
1 parallel
2 parallel
4 parallel
Admin Contacts
2
3
4
Phone, Email, Portal
✓
✓
✓
Professional Services
3 days
5 days
10 days
Training
2 days
3 days
5 days
Feature Development
10 days
17 days
25 days
Subscriptions Include
the newly-released Tribestream API Gateway
Partnership Rewards
Terms & Conditions
-
Included Professional Services, Training, Feature Development days are free rewards and not redeemable for cash
-
Free rewards cannot be exchanged or traded and are nontransferable to other services or offerings
-
Unused free rewards expire at the end of the service term
Scanned for Vulnerabilities lately?
CVEs are not black & white. Knowledge of both the application & server is required to determine risk & appropriate reaction. Tomitribe works with your teams to make surviving the frequency of CVEs possible.
We’d Love to Hear From You
Contact us if you have any questions about Apache Tomcat and TomEE, or want more information regarding Tomitribe’s consulting, training, support services or partnership opportunities.
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