Product Update and Support Policy

Tomitribe Product Update and Support Policy

Tomitribe published lifecycle calendar provides product lifecycle and maintenance for subscribers to plan deployment and production activities.

The product lifecycle depends on the product version and will not be supported after product End of Life (EOL) date. Updates will be delivered via software patches on as-needed basis or will be included in minor releases. Minor releases will include aggregate of prior patches and bug fixes.

Major releases will assume it’s own product lifecycle and maintenance schedule. Security notifications will be available online and notified according to Support Service Agreement.

 

Lifecycle Phases

Full Support

Technical support will be provided based on selected Support Subscription and Support Service Agreement. All available security patches, major and minor version upgrades with bug fixes and qualified new features will be available periodically and as needed.

Maintenance Support

Technical support will be provided based on selected Support Subscription and Support Service Agreement. Releases will be available for security patches and mission critical bug fixes.

Extended Support

This is an additional add-on subscription to support. The Extended Lifecycle support subscription includes mission-critical security fixes and select priority bug fixes. Routine releases will be made available for critical security patches independent of subscribers request.

Product Lifecycles

FULL SUPPORT Phase 1			MAINTANENCE SUPPORT Phase 2			EXTENDED SUPPORT Phase 3
Year 1	Year 2	Year 3	Year 4	Year 5	Year 6	Year 7	Year 8

Full and Maintenance lifecycles are covered by Tomitribe’s Enterprise Support subscription and the Tomitribe Community Partnership Program (TCPP). Products under the Extended Support lifecycle are not covered by a customer’s Enterprise Support subscription or Tomitribe Community Partnership Program and must be purchased seperately.

TomEE Lifecycle Dates

VERSION	FULL SUPPORT		MAINTENANCE SUPPORT		EXTENDED SUPPORT
Family	Start	End	Start	End	Start	End
8.0.x	Sep 13, 2019	Mar 12, 2024	Mar 13, 2024	Mar 12, 2027	Mar 13, 2027	Mar 12, 2029
7.1.x	Sep 02, 2018	Sep 01, 2021	Sep 02, 2021	Sep 01, 2024	Sep 02, 2024	Sep 01, 2026
7.0.x	May 17, 2016	Aug 16, 2020	Aug 17, 2020	Aug 16, 2023	Aug 17, 2023	Aug 16, 2025
1.7.x	Aug 09, 2014	May 08, 2018	May 09, 2018	May 08, 2021	May 09, 2021	May 08, 2023
1.6.x	Nov 17, 2013	Nov 16, 2016	Nov 17, 2016	Nov 16, 2019	Nov 17, 2019	Nov 16, 2021
1.5.x	Sep 28, 2012	Oct 27, 2015	Oct 28, 2015	Oct 27, 2018	Oct 28, 2018	Oct 27, 2020
1.0.x	Apr 27, 2012	Apr 26, 2015	Apr 27, 2015	Apr 26, 2018	Apr 27, 2018	Apr 26, 2020

Tomcat Lifecycle Dates

VERSION	FULL SUPPORT		MAINTENANCE SUPPORT		EXTENDED SUPPORT
Family	Start	End	Start	End	Start	End
10.0.x	Dec 03, 2020	Mar 02, 2024	Mar 03, 2024	Mar 02, 2027	Mar 03, 2027	Mar 02, 2029
9.0.x	Sep 27, 2017	Nov 26, 2022	Nov 27, 2022	Nov 26, 2025	Nov 27, 2025	Nov 26, 2027
8.5.x	Mar 17, 2016	Sep 16, 2019	Sep 17, 2019	Feb 16, 2025	Feb 17, 2025	Feb 16, 2027
8.0.x	Jan 29, 2014	Feb 28, 2018	Feb 28, 2018	Jun 28, 2021	Jun 28, 2021	Jun 28, 2023
7.0.x	Jan 10, 2013	Jan 09, 2016	Jan 10, 2016	Apr 09, 2024	Apr 10, 2024	Apr 09, 2026

ActiveMQ Lifecycle Dates

VERSION	FULL SUPPORT		MAINTENANCE SUPPORT		EXTENDED SUPPORT
Family	Start	End	Start	End	Start	End
5.16.x	Jun 25, 2020	Feb 24, 2024	Feb 25, 2024	Feb 24, 2027	Feb 25, 2027	Feb 24, 2029
5.15.x	Jun 27, 2017	May 26, 2022	May 27, 2022	May 26, 2025	May 27, 2025	May 26, 2027
5.14.x	Aug 02, 2016	Aug 01, 2019	Aug 02, 2019	Aug 01, 2022	Aug 02, 2022	Aug 01, 2024
5.13.x	Nov 30, 2015	Nov 29, 2018	Nov 30, 2018	Nov 29, 2021	Nov 30, 2021	Nov 29, 2023