Product Update and Support Policy

Tomitribe Product Update and Support Policy

Tomitribe published lifecycle calendar provides product lifecycle and maintenance for subscribers to plan deployment and production activities.

The product lifecycle depends on the product version and will not be supported after product End of Life (EOL) date. Updates will be delivered via software patches on as-needed basis or will be included in minor releases. Minor releases will include aggregate of prior patches and bug fixes.

Major releases will assume it’s own product lifecycle and maintenance schedule. Security notifications will be available online and notified according to Support Service Agreement.

 

Lifecycle Phases

Full Support

Technical support will be provided based on selected Support Subscription and Support Service Agreement. All available security patches, major and minor version upgrades with bug fixes and qualified new features will be available periodically and as needed.

Maintenance Support

Technical support will be provided based on selected Support Subscription and Support Service Agreement. Releases will be available for security patches and mission critical bug fixes.

Extended Support

This is an additional add-on subscription to support. The Extended Lifecycle support subscription includes mission-critical security fixes and select priority bug fixes. Routine releases will be made available for critical security patches independent of subscribers request.

Product Lifecycles

FULL SUPPORT

Phase 1

MAINTANENCE SUPPORT

Phase 2

EXTENDED SUPPORT

Phase 3

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8

Full and Maintenance lifecycles are covered by Tomitribe’s Enterprise Support subscription and the Tomitribe Community Partnership Program (TCPP). Products under the Extended Support lifecycle are not covered by a customer’s Enterprise Support subscription or Tomitribe Community Partnership Program and must be purchased seperately.

TomEE Lifecycle Dates

VERSION
FULL SUPPORT
MAINTENANCE SUPPORT
EXTENDED SUPPORT
Family Start End Start End Start End
8.0.x Sep 13, 2019 Mar 12, 2024 Mar 13, 2024 Mar 12, 2027 Mar 13, 2027 Mar 12, 2029
7.1.x Sep 02, 2018 Sep 01, 2021 Sep 02, 2021 Sep 01, 2024 Sep 02, 2024 Sep 01, 2026
7.0.x May 17, 2016 Aug 16, 2020 Aug 17, 2020 Aug 16, 2023 Aug 17, 2023 Aug 16, 2025
1.7.x Aug 09, 2014 May 08, 2018 May 09, 2018 May 08, 2021 May 09, 2021 May 08, 2023
1.6.x Nov 17, 2013 Nov 16, 2016 Nov 17, 2016 Nov 16, 2019 Nov 17, 2019 Nov 16, 2021
1.5.x Sep 28, 2012 Oct 27, 2015 Oct 28, 2015 Oct 27, 2018 Oct 28, 2018 Oct 27, 2020
1.0.x Apr 27, 2012 Apr 26, 2015 Apr 27, 2015 Apr 26, 2018 Apr 27, 2018 Apr 26, 2020

Tomcat Lifecycle Dates

VERSION
FULL SUPPORT
MAINTENANCE SUPPORT
EXTENDED SUPPORT
Family Start End Start End Start End
10.0.x Dec 03, 2020 Mar 02, 2024 Mar 03, 2024 Mar 02, 2027 Mar 03, 2027 Mar 02, 2029
9.0.x Sep 27, 2017 Nov 26, 2022 Nov 27, 2022 Nov 26, 2025 Nov 27, 2025 Nov 26, 2027
8.5.x Mar 17, 2016 Sep 16, 2019 Sep 17, 2019 Feb 16, 2025 Feb 17, 2025 Feb 16, 2027
8.0.x Jan 29, 2014 Feb 28, 2018 Feb 28, 2018 Jun 28, 2021 Jun 28, 2021 Jun 28, 2023
7.0.x Jan 10, 2013 Jan 09, 2016 Jan 10, 2016 Apr 09, 2024 Apr 10, 2024 Apr 09, 2026

ActiveMQ Lifecycle Dates

VERSION
FULL SUPPORT
MAINTENANCE SUPPORT
EXTENDED SUPPORT
Family Start End Start End Start End
5.16.x Jun 25, 2020 Feb 24, 2024 Feb 25, 2024 Feb 24, 2027 Feb 25, 2027 Feb 24, 2029
5.15.x Jun 27, 2017 May 26, 2022 May 27, 2022 May 26, 2025 May 27, 2025 May 26, 2027
5.14.x Aug 02, 2016 Aug 01, 2019 Aug 02, 2019 Aug 01, 2022 Aug 02, 2022 Aug 01, 2024
5.13.x Nov 30, 2015 Nov 29, 2018 Nov 30, 2018 Nov 29, 2021 Nov 30, 2021 Nov 29, 2023