Tomitribe Technical Support & Maintenance
Tomitribe’s support is more than just a support plan; it’s peace of mind that your deployment is running at optimal performance and with very little downtime if at all. Your direct connection with Tomitribe’s senior developers and founding contributors of the Apache TomEE open source project means you’re getting expert advice and support on Tomcat and TomEE.
Tomitribe’s Developer Subscription is designed to help developers during the development phase of Apache Tomcat, Java EE and Apache TomEE projects. Tomitribe’s expert support engineers will help with “How to” questions, programming guidance and troubleshooting. The Developer Subscription is the best way to start a project or upgrade an existing project and is recommended for small and growing development teams.
Tomitribe’s Enterprise Subscription is a customized support package that offers the utmost reliable and fast support for mission critical, complicated and large deployments. Support is provided from the beginning and throughout the entire project cycle. This includes installation, system analysis, diagnostics and performance reviews. The Enterprise Support subscription includes both development and production support and is suggested after project consultation, with or without development team training. It is recommended for medium to large organizations.
Tomitribe’s Evaluation Support Evaluation Support is a great place to start if you’re an Apache Tomcat user looking to migrate or upgrade to Apache TomEE and are ready to take advantage of Java EE features and capabilities. Or if you’re … Continued
Tomitribe Development Support This is the next step of support after a QuickStart, Evaluation, Training or Consulting engagement with Tomitribe. It is designed to help your organization during and after the development phase of your project. Our support service for … Continued
Tomitribe’s Production Support Augment your day-to-day application support and be headache-free with Tomitribe’s Production Support. Mission critical applications running on Apache Tomcat or TomEE should always be supported to maintain maximum system performance and user satisfaction. Internal support resources and … Continued